Philosophy of Care
We believe that all individual residents have the right to live as normal a life as possible, within the limitations imposed by physical or mental fragility.
All residents have the right to the highest standards of care regardless of race, religion, gender, or disability.
All residents have the right to confidentiality and have their privacy respected.
All residents will be supported and encouraged to achieve maximum possible independence, and to reach their full potential by choosing whenever possible their own level of freedom, habits, and lifestyle, in order to fulfil their human emotional and social needs.
All residents will have the opportunity to participate in the planning and implementation of their own care, and relatives will be given the opportunity to participate and review the care of a loved one if so desired.
All residents should be addressed as they wish and be encouraged to follow the religion of their choice.
All residents will be encouraged and assisted to use the facilities available in the community wherever possible.
We aim to promote a culture of continuous improvement throughout the organisation as a whole and to maximise possible standards of service and care delivery.